Dear customer!

Please spare 5 minutes of your time to fill in the form below so we can better understand your needs and offer more satisfying services in the future.
The results of the customer evaluation survey are only used internally.

* these fields must be filled in

*1. How would you rate the quality of the service you have received from the Core Facility of the Institute of Genomics, University of Tartu?
Very good Slightly above my expectations Similar to competitors (what I expected) Slightly below my expectations Poor
*2. How was the price level of the provided service:
Very good Slightly above my expectations Similar to competitors (what I expected) Slightly below my expectations Poor
*3. The ability of the Core Facility to meet deadlines was:
Very good Slightly above my expectations Similar to competitors (what I expected) Slightly below my expectations Poor
*4. How was the turn-around-time of your order?
Very good Slightly above my expectations Similar to competitors (what I expected) Slightly below my expectations Poor
*5. How is the quality/reliability of the data provided by the Core Facility?
Very good Slightly above my expectations Similar to competitors (what I expected) Slightly below my expectations Poor
*6. How did you find information about the services of the Core Facility?
Previous scientific collaboration with the Institute of Genomics, University of Tartu Scientific publication Internet A colleague suggested Other (please specify below)


7. Please use the space below for any comments on the service you received or for any suggestions to improve the service of the Core Facility.

8. Your name (optional)

Thank you for helping us improve our services!

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